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In the fast-paced world of hospitality, customer satisfaction hinges on efficient service delivery. Nobody wants to wait too long to receive a waiter's attention to place their order. With the power of Go2future´s computer vision and Generative AI, restaurants

can revolutionize their operations and enhance the overall dining experience for their patrons.

Have you ever wondered how long your customers

wait to be served in your restaurant? 

It's a crucial question for any establishment aiming to excel in customer service. In the bustling world of hospitality, service delays can dampen the dining experience, potentially impacting customer

satisfaction and loyalty.

However, with the revolutionary capabilities of computer vision, restaurants can address these challenges head-on, ensuring a seamless and enjoyable experience for their patrons.

One of the paramount concerns for restaurants in terms of customer experience is efficiently managing wait times. Long waits can lead to frustration and dissatisfaction among diners. With computer vision technology, restaurants can implement sophisticated tracking systems that monitor and manage customer wait times in real-time.

Imagine equipping your restaurant with a Digital Supervisor who never tires or looks away, constantly monitoring the dining room with the precision of Go2future's computer vision. This system is trained to observe critical situations such as:

01. The number of guests in the dining area

02. How many are waiting to receive the order

03. Who is signaling for service

By capturing these critical moments, you can directly connect with customer pain points and

offer tailored solutions.

01. Preventing Thefts and Losses 

Protect your assets by detecting

suspicious behaviors or identifying

missing and abandoned objects

with our advanced monitoring systems.

02. Detection of Vacant or Dirty Tables 

Utilize cameras to identify unoccupied or messy tables, allowing for quick turnover and cleanliness.

03. Service Time Monitoring

Track the time from when an order

is placed to when the meal is served,

pinpointing delays and areas for

efficiency improvement.

04. Recognition of Service Signals

Employ computer vision to detect gestures such as hand-raising or waving to alert staff when a customer requires assistance promptly.

05. Customer Count in the Dining Area

Use sophisticated camera systems to count the number of customers in the dining area in real time.

06. Table Waiting Management 

Determine the number of people waiting for a table and notify staff when one becomes available to reduce wait times.

Let's explore how computer vision can

elevate the dining experience, improve efficiency

and make critical decisions faster.

01. Efficiency Optimization

Say goodbye to inefficiencies and hello

to streamline operations. Our computer vision insights provide a comprehensive overview of your restaurant's performance, allowing you to identify areas for improvement and implement targeted strategies to boost efficiency. From optimizing staffing levels to streamlining workflows, our solutions ensure that every aspect of your restaurant runs like a well-oiled machine.

02. Customer Experience Enhancement

Customer satisfaction is paramount

in today's competitive landscape.

With Go2future's insights, you can better understand your customers' preferences and behaviors, allowing you to tailor your offerings to their needs. From personalized recommendations to seamless interactions, our solutions help you create memorable experiences that keep customers returning for more.

03. Faster Decision-Making 

In the fast-paced world of hospitality, every second counts. With Go2future's real-time insights, you can make critical decisions on the fly, ensuring your restaurant stays ahead of the curve. Whether adjusting menu offerings based on customer feedback or optimizing resources to meet demand, our solutions provide the clarity and agility you need to stay competitive in today's market.

04. Staff Performance Optimization

Data on staff movement can help identify inefficiencies and optimize workflows, leading to better overall performance. With Go2future's insights, you can track and analyze staff movements to ensure your team operates efficiently. From identifying areas for improvement to implementing targeted training programs, our solutions empower you to maximize the potential of your staff and deliver exceptional service every time.

So why wait? ...

Unlock your restaurant's potential with Go2future insights today.

If you recognize any of these issues in your restaurant, please get in touch with us to discuss them with one of our experts. Your restaurant's future starts here.

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Executive Summary

This success case highlights the significant savings achieved through a queue management solution that empowers businesses to manage customer flow and service quality through AI Technology developed by Go2future, a disruptive AI consulting and R&D Startup within the NVIDIA AI Accelerated program.

This innovative technology uses Computer Vision and Artificial Intelligence to boost a queue management solution that improves customer satisfaction and staff productivity at cashier stations.

Estimated savings

The queue management solution enabled significant Opex savings. These savings stem from reduced customer waiting times, fewer employees required at checkout points, and optimized resource utilization with real-time data. 

The estimated annual savings and ROI multiples are detailed below:


Implementing a queue management and customer service system based on computer vision technology and artificial intelligence can generate substantial Opex savings, improve customer experience, and enhance efficiency and productivity. 

Note: The data and calculations presented in this story are estimates and may vary depending on the project's specific characteristics.

About Go2Future

Go2Future Global LLC is an international company created in 2019. It is a disruptive B2B startup that provides consulting and R&D on AI and Computer Vision, applied to companies across different sectors globally. Go2Future has strategic alliances with Fortune 500 companies like NVIDIA, NCR, and Oracle. 

Ready to join the AI revolution? 

At Go2future, the future of retail is here. That’s why we have developed a revolutionary system that combines computer vision and artificial intelligence

to create cashier-less stores that are fast, easy, and secure. Our system allows customers to shop without scanning, waiting, or paying at the counter while giving retailers real-time data and insights to optimize their business. Go2future is

not just a technology provider but a trusted partner who can help you transform your retail operations and delight your customers.

Contact us today to speak with an expert.

Don’t miss this opportunity to take your business to the next level with Go2future

Please email us at: 

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